Mission

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Our Collective Responsibility in Healthcare: A Reflection on Justice, Ethics, and Sustainability

Healthcare is more than just a system—it is a shared responsibility, shaped by ethical principles, societal demands, and our individual choices.

Our clinic aims to provide the right care, by the right person, at the right time through team-based care – care provided by different types of healthcare providers and specialized or community services.

The Four Pillars of Medical Ethics: A Focus on Justice

Healthcare rests upon four ethical principles : autonomy, beneficence, non-maleficence, and justice. Justice demands particular attention. In an era where resources are finite, justice ensures that care is equitably distributed, safeguarding both the individual and the community. It is not simply about accessing care when needed but also about conserving healthcare resources so there is enough for your neighbour.

The Trilemma of Healthcare Delivery

Within Canada’s universal healthcare system, we grapple with the trilemma of quality, accessibility, and cost. While all three are essential, achieving the perfect balance is elusive. The rising strain on our system – exacerbated by political anxieties, societal pressures, and an age of information overload – forces us to confront hard truths: unchecked demand leads to systemic exhaustion. Therefore interventions at the individual, or community level must be thoughtfully weighed against necessity.  Whose responsibility is this?  In my opinion: Politicians, clinicians, the public (yes, all three!)

Less Can Be More: The Resilience of the Human Body and Mind

The human body and mind exhibit remarkable resilience. In many cases, less medical intervention is better—excessive testing, screenings, and treatments do not always equate to better health. While preventive care is vital, evidence remains limited on routine screening for average-risk individuals. Medicine, especially in the context of universal healthcare, must prioritize what is necessary, ensuring care remains effective and sustainable.

Justice Beyond the Individual: A Social Responsibility

Just as climate change requires collective action, healthcare sustainability hinges on our shared responsibility. Responsible use of our local resources will make it easier for our local system to slowly accommodate everyone who needs care.  We all understand the concept of saving for a rainy day. Investing early in personal health – physically, and mentally, improves your physical and mental wellbeing now, and in the future. It is simply “better bang for your buck”. It also reduces strain in our system and opens opportunities for people who do not have access to care. It is never too late to prioritize well-being, but the earlier we do so, the greater the long-term benefit, not just for ourselves, but for the generations that follow.

Healthcare is ultimately finite.  Technological advances can be a double edge sword.  Healthcare delivery is a carefully woven fabric; held together by the choices we make individually and together.  These choices are at the individual level, society, and between clinicians and their patients. To create a future where care remains accessible, effective, and just, we must rethink how we use, conserve, and contribute to the system that sustains us.

AI scribes are digital tools powered by artificial intelligence and natural language processing that assist clinicians by transcribing and summarizing patient interactions in real-time. AI scribes reduce the administrative burden on clinicians by automating repetitive tasks such as documenting patient visits, updating medical records, and summarizing treatment plans. It is essentially the computer (not your records) listening in on the conversation/visit. There is no voice or audio recording. At the end of your visit the relevant medical information is extracted and the doctor (only user at this stage) verifies this information for accuracy before entering it into your records. Your doctor may now also speak out loud when examining you so the computer can gather this information. This would be the only change from before. The use of this technology and data is approved and regulated in Canada under several licensing authorities.